We recognize that every organization is different! Therefore, we try to offer solutions that are scalable, cost-effective and reliable. We realize that the needs of a small organization are much different than the needs of a larger one. Limited budgets and lack of in-house expertise sometimes discourage organizations from using the latest technology or productivity tools that are available today.

With our various hosting options, we believe that you can have the latest technologies at an affordable price - today! Contact a Solution Specialist for a tailored solution to meet the unique requirements of your particular organization.

Option 1 - Altman HelpDesk Can Be Hosted On Our Server

For a low monthly fee, we will provide the following:

Implementation Services

There are no set-up or implementation costs. Altman Business Solutions will provide the following implementation services:

• Set-up end users on the system
• Train the administrative users, managers and supporters
• Make reasonable changes to the application, as requested by the client
• Add reports to the application, as requested by the client

Support and Maintenance

There are no additional costs for support and maintenance. Altman Business Solutions will provide the following services.

• Make any necessary bug fixes
• Make enhancements to the application
• Provide email support

Option 2 - Altman HelpDesk Can Be Hosted On Your Server

A perpetual software license can be purchased and is based on the number of end users and covers one permanent installation. The price includes remote installation of the software.

Additional services are available:

Implementation Services

Implementation services are available and are charged on an hourly basis.

• Set-up end users on the system
• Train the administrative users, managers, supporters and end users
• Make customized changes to the application

Support and Maintenance

A yearly support and maintenance contract can be purchased. The cost is 20% of the price of the licenses. Altman Business Solutions will provide the following services as part of the support and maintenance contract.

• Make any necessary bug fixes
• Provide software upgrades when they become available
• Provide email support
• Create custom reports